Lekha came to us in October 2014 to help us implement ISO 9001 so that we could win a big contract.  She surpassed our expectations and go us to certification ahead of our timetable and we duly got the contract!

The following year she implemented ISO 14001 which again went entirely according to plan, and in January 2019 we got certification to ISO 45001, again as per schedule.  Lekha has been with us personally every step of the way and her service levels are exceptional.  We would recommend MQF to anyone!

Simon Gardner – Managing Director

Stulz Technology Integration Ltd

At Relyon we have a range of standards across two companies:  ISO 9001, 14001, ACS and various security standards.  We took MQF on originally because they are a family business like ours and we liked their approach and attitude.  Our customers come to us because we offer the highest levels of service and are always on call and we expect that from our suppliers. We also liked that we were dealing with the senior people all the time, and have the same point of contact for everything we need. MQF look after all of our systems for us, including regular internal audits, and keep us moving forward and improving our business processes.

Apart from the certification side of things they are part of our team.  Bruce looks after us personally and is always on call if we have a problem or query.  They do so much more than just keep our ISO and other certifications going.  They provide proper business advice and always get things done on time and with skill and humour.

Daniel Boyle – Managing Director

Relyon Group

We had been thinking of going for ISO 9001 for a long time but were worried about creating unnecessary paperwork and disrupting a successful business.  MQF made it so simple and made us realise that our systems were good enough in most areas.  The changes we have made have made us more efficient, and have just fitted into what we do.  We got our ISO 9001 certification on time this year and it was much less painful than we had imagined!

Lawrence Booth – Director

T Booth Engineering

We were all worried about the whole ISO process bogging us down with paperwork, but we needed to have it as it was required for us to win certain new customers. 

But we needn’t have worried.  Lekha and Bruce have made the whole ISO thing a positive experience for us: we now have a clear and organised system that works and doesn’t overcomplicate matters. MQF translate ISO standards into English for us and have been great at keeping our systems simple and straightforward. 

We started with ISO 9001, and have since moved on to ISO 14001 certification which MQF managed with their usual aplomb. We have now started on ISO 45001 and of course MQF are helping us through that. Whenever we have a query they are straight back to us and they now look after our sister company as well!

Isabel Ridge – Director

TTI Testing Limited

MQF have been with us since 2001. Since then Lekha has continued to provide us with support including transferring us to the latest version of the 9001 standard.  Lekha is always there with practical advice and help and always deals with things herself. With MQF we get an excellent service and we never have to worry about our audits or certificate renewals.

John Creek – Finance Director

ORAC – Oxford Refrigeration and Air Conditioning Ltd

We obtained MQF’s services in early 2018, and especially asked for Lekha, to help us implement ISO 9001 and ISO 27001 within our business and to obtain certificates by UKAS approved certification body. We asked for Lekha  because one business within our Group of companies had a really good experience with her obtaining their 9001 certificate.  Lekha has been with us through every step of the certification process and we are proud to say that we have a very good integrated system which we feel makes our processes more efficient and information more secure.

At one stage within our process we were keen to delay our third-party audit dates due to other pressing business needs, but with her experience Lekha ensured that we met our dates. Nothing was too much trouble for Lekha, who put in extra hours in the evenings to get us there.  We now have an efficient, manageable system, and just as importantly, we have our certificates much to the delight of our customers!We are retaining MQF’s services for internal audits and other support.

Tom Withers – Managing Director

Gladstone MRM Ltd