We were all worried about the whole ISO process bogging us down with paperwork, but we needed to have it as it was required for us to win certain new customers.
But we needn’t have worried. Lekha and Bruce have made the whole ISO thing a positive experience for us: we now have a clear and organised system that works and doesn’t overcomplicate matters. MQF translate ISO standards into English for us and have been great at keeping our systems simple and straightforward.
We started with ISO 9001, and have since moved on to ISO 14001 certification which MQF managed with their usual aplomb. We have now started on ISO 45001 and of course MQF are helping us through that. Whenever we have a query they are straight back to us and they now look after our sister company as well!
Isabel Ridge – Director